How do I change my credit card? Log into your account and update your card on file. Your new card will automatically be noted as your default […] - March 21, 2020 by superduper
How do I book my first appointment? Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there […] - March 21, 2020 by superduper
What is your refund policy? If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out […] - March 21, 2020 by superduper
Can I trust my cleaning professional? All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that […] - March 21, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 21, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning please notify us within 24 hours. We will come out and re-clean (within […] - March 21, 2020 by superduper
Do the cleaning professionals go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 21, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 21, 2020 by superduper
How do I use my credits? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 21, 2020 by superduper
How can I view my Preferred Maids credits? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 21, 2020 by superduper
